Privacy policy

Updated 10 November 2026.

Who is responsible

Richter Business Services and Trade operates this website under The Yellow Bird Seatel brand. Contact: info@theyellowbird.com, +1 876 957 4252, Norman Manley Boulevard, Negril P. O, Westmoreland, Jamaica.

Providing and protecting the website

Our hosting and security systems process technical information such as IP addresses, requested pages, browser details, timestamps and response codes to deliver the website, diagnose problems and prevent misuse. Hosting-log retention depends on the provider and its configuration; contact us about a specific request. Fonts and ordinary page assets are served from our website.

Your enquiries

The contact form collects your name, email, message, topic and permission to contact you. Your phone number is optional. We store the enquiry, language, submission time and consent in a private WordPress inbox and send an email notification to the hotel. Inbox records are scheduled for deletion after 12 months. Separate correspondence may be retained as needed to handle your request and applicable obligations. A short-lived hashed network identifier limits abuse; we do not store your raw IP address with the enquiry. This form does not subscribe you to marketing. Please do not send payment-card details.

Newsletter

When you submit the newsletter form with the consent box checked, your subscription becomes active immediately; no email confirmation is required. We store your email, language, signup time and consent in WordPress. First and last names are optional. Our website’s email service sends a welcome message with an unsubscribe link. Your details remain until you unsubscribe or request deletion; unsubscribing removes your record, including any names. You can also contact us. The form uses a short-lived hashed network identifier to prevent abuse. It does not automatically send marketing campaigns or embed a tracking pixel.

Google Analytics, with your permission

We use Google Analytics 4 to understand visits and interactions and improve the website. It loads only after you accept analytics cookies. Google then receives usage and device/browser information, cookie identifiers and technical connection data. Our page-view configuration removes query strings and fragments from page addresses and referrers; enquiry and newsletter field values are not added to Analytics by our code. Advertising storage, advertising user data and ad personalisation are denied. Google Signals is disabled in our configuration. Google may process information outside your country under its service terms and safeguards. See Google’s Privacy Policy. Google’s retention also depends on the Analytics account settings. You can decline analytics without losing access to the website and withdraw permission through Cookie preferences in the footer. Withdrawal stops further collection on this browser; it does not erase information already sent to Google. Contact us about a data request.

Preferences, maps and external services

We save appearance, language, cookie and newsletter-invitation choices in your browser. A service worker can cache a public offline notice, but not bookings, payments, accounts or enquiries. Our Cookie policy explains the storage and lifetimes. The Google map connects to Google only after you choose to load it; Google may then receive your IP address and use its own cookies. Booking, directions and social links open separate services with their own policies. We do not embed a reservation form, social feed or payment-card collection on these pages.

Your choices and requests

We use technical information to operate and secure the website, your enquiry to respond and arrange requested services, and your consent for newsletters and analytics. Hosting, email and Google services process the information needed for their functions. You can contact us to ask what personal information we hold, request access, correction or deletion, or raise an objection or privacy concern. Available rights depend on the law applying to your circumstances. We may need to verify your identity before disclosing information.

Policy changes

We update this policy when our website or data practices change. The date above identifies this version. Separate booking websites and other external services have their own policies.